Delhi Metro Rail Corporation (DMRC) is a joint venture company between the Government of India and the Government of Delhi. DMRC operates the Delhi Metro, which is one of the most extensive metro networks in the world. DMRC has recently announced its recruitment for the post of Ticket Counter Staff for the year 2023. Here we will be discussing the Delhi Metro Ticket Counter Job Qualification and more details. Read on to learn more.
Delhi Metro Ticket Counter Job Qualification: Highlights
| Organisation | Delhi Metro Rail Corporation (DMRC) |
| Post | Delhi Metro Ticket Counter Job |
| Age limit | 18 to 28 years |
| Qualification | Minimum 12th standard |
| Salary | 20,000 – Rs. 25,000 per month |
| Article | Delhi Metro Ticket Counter Job Qualification |
Delhi Metro Ticket Counter Job Qualification: Eligibility Criteria
The eligibility required for the Delhi Metro Ticket Counter Job is as follows:
- Educational Qualification
The candidate must have passed the 12th standard or equivalent examination from a recognized board or university.
- Computer Skills
The candidate should have basic computer knowledge and proficiency in MS Office applications such as Word, Excel, and PowerPoint.
- Language Proficiency
The candidate should have good communication skills in Hindi and English. Knowledge of any other regional language will be an added advantage.
- Age Limit
The candidate should be between 18 to 28 years of age as of the last date of application. Age relaxation may be provided to certain categories of candidates as per the government rules.
- Other Skills
The candidate should be able to handle cash transactions and have basic mathematical skills. They should also have a pleasant demeanour, be customer-friendly, and have good interpersonal skills.
Delhi Metro Ticket Counter Job Qualification: Application Process
- First, you’ll need to fill out an application form. This form can be found on the official website of the Delhi Metro. The application form will require you to provide personal information, such as your name, address, and contact details. You’ll also need to provide information about your education and work experience.
- Once your application form is submitted, you’ll need to provide copies of your educational certificates and any other relevant documents.
- If your application is accepted, you’ll be invited for an interview.
Delhi Metro Ticket Counter Job Qualification: Salary
The salary for the Delhi Metro Ticket Counter Staff post is expected to be in the pay scale of Rs. 20,000 – Rs. 25,000 per month. Along with the salary, the ticket counter staff will also be entitled to various benefits such as medical facilities, pension, etc.
Delhi Metro Ticket Counter Job Qualification: Responsibilities
- Ticketing: The primary responsibility of a ticket counter staff is to sell tickets to passengers. They must be well-versed in the fare structure of different routes and ticket types and be able to calculate fares accurately.
- Customer Assistance: Ticket counter staff must be courteous, polite, and customer-friendly. They should be able to handle passenger queries and complaints and provide necessary assistance to passengers.
- Cash Handling: Ticket counter staff must handle cash transactions and maintain accurate records of transactions. They should be able to reconcile cash and maintain accounts for the day.
- Reporting: Ticket counter staff must maintain daily sales reports, balance sheets, and other relevant records. They should also report any discrepancies or irregularities to the authorities.
- Other Duties: Ticket counter staff may be assigned other duties such as providing information to passengers, handling lost and found items, and maintaining station security.
Delhi Metro Ticket Counter Job Qualification: FAQs
The minimum educational qualification required for the job is passing the 12th standard or equivalent examination from a recognized board or university.
Yes, basic computer knowledge and proficiency in MS Office applications such as Word, Excel, and PowerPoint are essential for the job.
The candidate should be between 18 to 28 years of age as of the last date of application. Age relaxation may be provided to certain categories of candidates as per the government rules.
Yes, good communication skills in Hindi and English are necessary for the job. Knowledge of any other regional language will be an added advantage.
Apart from the educational and language proficiency requirements, candidates should be able to handle cash transactions and have basic mathematical skills. They should also have a pleasant demeanour, be customer-friendly, and have good interpersonal skills.